Returns & Refunds policy

We want your order from The Courage Corner to arrive with care. If something is not right, please contact us so we can help.

Return window
Eligible physical items may be returned within [14 days] of confirmed delivery. To request a return, email hello@thecouragecorner.shop with your order number and the reason for your request. Please wait for return instructions before mailing anything back.

Return condition
Items must be unused, unread, undamaged, and in their original condition. Because books and activity materials are easily damaged in transit and cannot be resold once used, opened, written in, colored in, or damaged items are not eligible for return.

Non-returnable items
Digital downloads, personalized items, clearance items, and items that have been written in, colored in, or used are final sale. [Remove any category you do not sell.]

Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or incorrect, email hello@thecouragecorner.shop within [7 days] of delivery. Include your order number and clear photos of the item, packaging, and shipping label. If the issue is confirmed, we will provide a replacement, store credit, or refund, as appropriate.

Return shipping
Customers are responsible for return shipping costs unless we sent the wrong item or the item arrived damaged or defective. We recommend using a trackable shipping method. The Courage Corner is not responsible for return packages lost in transit.

Refund timing
Once an approved return is received and inspected, we will email you with the outcome. Approved refunds are issued to the original payment method within [5–10 business days]. Your bank or card issuer may take additional time to post the refund.